New York Mills, Minn. (Oct. 10, 2013) – The National Marine Manufacturers Association (NMMA) has awarded Lund Boats with the 2013 Marine Industry CSI Award in both the Fiberglass and Aluminum Boat categories. The CSI (Customer Satisfaction Index) Award recognizes marine manufacturers who attain the highest levels of customer satisfaction, as voted on by the customers themselves.
“To once again receive such high marks from our customers gives us a tremendous amount of satisfaction,” says Lund Customer Support Manager, Matt Geiser. “And, to have those positive sentiments validated with the CSI Award is a great honor — especially to be acknowledged for excellence in both the aluminum and fiberglass boat building categories.”
The 2013 Marine Industry CSI Award is reserved for manufacturers who achieve and maintain an average score of 90-percent or above on customer satisfaction surveys in each category. Award recipients must also demonstrate an ongoing pursuit of excellence in customer support.
“We believe that quality extends well beyond the building of boats,” says Geiser. “It’s about treating customers with care and respect— listening to their ideas and responding— from the day they purchase a Lund to many years down the road.”
About NMMA: National Marine Manufacturers Association (NMMA) is the leading association representing the recreational boating industry in North America. NMMA member companies produce more than 80 percent of the boats, engines, trailers, accessories and gear used by boaters and anglers throughout the U.S. and Canada. The association is dedicated to industry growth through programs in public policy advocacy, market statistics and research, product quality assurance and promotion of the boating lifestyle. For more information, visit http://www.nmma.org.
About Lund – Since 1948, Lund has been building boats from the heart of lakes country in New York Mills, Minnesota. Built with professional grade materials to withstand a lifetime of use, Lund Boats are guide tested and wilderness proven and demanded by more camps, resorts, fishing guides and professionals throughout North America. Whether the preference is aluminum or fiberglass, each boat is carefully designed with fishing features and optimal fishing layouts in mind. They’re engineered for maximum performance and superior boat control to effortlessly stay on the breaks and catch more fish, delivering The Ultimate Fishing Experience. Lund Boats – Built by Fishermen for Fishermen. For more information, visit www.lundboats.com.
About Brunswick – Headquartered in Lake Forest, Ill., Brunswick Corporation endeavors to instill “Genuine Ingenuity”(TM) in all its leading consumer brands, including Mercury and Mariner outboard engines; Mercury MerCruiser sterndrives and inboard engines; MotorGuide trolling motors; Attwood marine parts and accessories; Land ‘N’ Sea, Kellogg Marine, and Diversified Marine parts and accessories distributors; Bayliner, Boston Whaler, Brunswick Commercial and Government Products, Crestliner, Cypress Cay, Harris FloteBote, Lowe, Lund, Meridian, Princecraft, Quicksilver, Rayglass, Sea Ray, Uttern and Valiant boats; Life Fitness and Hammer Strength fitness equipment; Brunswick bowling centers, equipment and consumer products; Brunswick billiards tables and table tennis. For more information, visit http://www.brunswick.com.
Lund Earns CSI Award for Fiberglass and Aluminum Boats
