JOB: Communications Manager

Outdoor Market: jobThe Missouri Department of Conservation is currently advertising for a communications manager. Application closing date is Jan. 8, 2014.
Salary Range: $45132 – $79680
Beginning Salary: $45132 depending upon qualification.
Duties and Responsibilities
Lead a diverse communications team to proactively develop and implement effective communication strategies that address Agency priorities. Work with the Digital Communications Manager, Marketing Specialists, and under the direct supervision of the Outreach and Education Division Chief to supervise and coordinate the centralized communications efforts of three salaried staff (two News Service Coordinators and the Ombudsman) and one part-time Social Media Coordinator. Also work with five regional Media Specialists to implement a coordinated decentralized communication effort.
Maintain close working relationship with Administration, partner organizations, other State and Federal agencies, the Digital Communications Manager, Marketing Specialist, regional Media Specialists, and subject matter experts in other Divisions. Take lead responsibility to develop and implement Department-wide communication strategies for politically and socially sensitive and high profile issues. Coordinate the activities of O and E traditional communications team with those of the digital communications team to develop, implement, and deliver communications products relevant to Department-wide communication strategies. Provide coordination between regional Media Specialists and Central Office communications staff. Coordinate and oversee communication efforts of all five regional Media Specialists with respect to Department-wide communication strategies. Oversee and/or assist with the development of talking points developed by regional Media Specialists, News Service Coordinators, subject matter experts, etc. with respect to sensitive and high profile, Department-wide issues. Ensure internal as well as external communication of Department strategies, sensitive and high-profile issues, etc. Ensure frequent and timely responses to media and public, especially on Department social media sites (Facebook and Twitter). Increase the effectiveness of the Department’s communication efforts by working closely with the Digital Communications Manager to provide consistent and responsive oversight of communication efforts of both the traditional and digital communications units.
Maintain media contacts and be responsible for media relations with over 6,500 media outlets, partners, and individuals on the Department communications listserve. Maintain outreach databases, listserves, and records. Provide updates of these databases. Provide access to these databases, contacts, listserves, and records as required by regional Media Specialists, News Service Coordinators, Ombudsman, Administration, digital communications team, etc.
Coordinate media training for Department staff. Ensure all regional staff receive training and software tools to meet the demands of regional outreach media and marketing efforts. Coordinate relevant training for Department staff with respect to protocols of social media use, interview techniques, media release and news article writing, public speaking, etc.
Develop and manage statewide communications budget and assist with development and management of regional Media Specialist budgets, advertisement formatting, contracts, and social media. Coordinate digital content management responsibilities assumed as a result of the redirection of the Interactive Media Supervisor position. Coordinate and evenly distribute communications demands and workload across the traditional and digital communications units.
Develop news releases and other communications efforts in coordination with Administration, regional Media Specialists, and subject matter experts in other Divisions. Provide feedback and input on development of talking points, key messages, and message delivery tactics.
Graduation from an accredited college or university with a Bachelor’s Degree and at least three (3) to five (5) years professional experience or a Master’s Degree and at least four (4) years professional experience in journalism, public administration, marketing, English, and communication with two (2) years in a supervisory and/or administrative capacity preferred.
Core Competencies and Special Ability Requirements
Ability to:

  • Accept all responsibilities of the job and assigned tasks.
  • Use provided computer technology to enhance the quality of work and programs.
  • Keep focused on understanding, anticipating and responding to the needs of customers.
  • Administer financial resources in a manner which instills public trust and accomplishes the Department’s mission.
  • Accept change and new information and cope with job pressure and stress.
  • Persuade others to “buy into” a course of action.
  • Coach and challenge others to achieve their potential.
  • Identify internal and external politics that impact the work of the Department.
  • Define a problem, analyze relevant information, and develop solutions and plans to solve the problem.
  • Develop and sustain cooperative working relationships.
  • Demonstrate technical proficiency in areas of responsibility.
  • Create and sustain an atmosphere in which timely, quality information flows between self and others, and express facts and ideas in a convincing manner whether one-on-one or within or before groups.
  • Take a long-term view of the Department’s or unit’s direction and articulate a vision which integrates key program goals, priorities, values, and other factors.
  • Administer human resources management principles in a manner which instills public and employee trust, maximizes employee potential, and fosters high ethical standards in meeting the Department’s mission.
  • Demonstrate regular and predictable attendance.
  • Administer human resources management principles in a manner which instills public and employee trust, maximizes employee potential, and fosters high ethical standards in meeting the Department’s mission.
  • Coordinate administrative and management activities to achieve Division and Department goals.
  • Develop and present programs to individuals and groups.
  • Travel and stay overnight occasionally and to work evenings, Saturdays and Sundays when needed.
  • Make administrative and supervisory decisions.
  • Obtain a Missouri Driver License by date of employment.

Exemption Status/Special Notes
This position has been determined to be exempt according to the Fair Labor Standards Act. Employees must agree to accept compensatory time off in lieu of cash payments in accordance with the Department’s Compensatory Time Off and Overtime policy.
Smoking is prohibited in all owned, rented or leased Department of Conservation offices, buildings, and similar facilities, in Department aircraft, and in vehicles.
The Department of Conservation will hire only United States citizens and aliens authorized to work in the United States. All new employees will be required to complete an “Employment Eligibility Verification” (Form I-9) and produce requested documentation after employment.
Candidates seeking initial employment or re-employment must submit to a drug screen following offer of employment.
All persons employed with the state of Missouri shall file all state income tax forms and pay all state income taxes owed.

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